Privacy Policy

Last Updated: March 28, 2026

Vireos, Inc. ("Vireos," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website vireos.ai and use our platform.

Information We Collect

Information You Provide

  • Account Information: Name, email address, company name, phone number when you register or request a demo.
  • Payment Information: Billing details processed through our third-party payment processor. We do not store full credit card numbers.
  • Content Data: Marketing content, prospect lists, and campaign data you create within the platform.
  • Communications: Messages you send us through contact forms, email, or support channels.

Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent, click patterns, and other interaction data.
  • Device Information: Browser type, operating system, device type, screen resolution, and IP address.
  • Cookies: We use essential cookies for authentication and optional analytics cookies. See our Cookie section below.

How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our platform and services
  • Process demo requests and communicate with you about our services
  • Send transactional emails (account confirmations, security alerts, support responses)
  • Analyze usage patterns to improve user experience
  • Ensure platform security and prevent fraud
  • Comply with legal obligations, including financial services regulations

Data Security

We implement industry-standard security measures including:

  • TLS 1.3 encryption for all data in transit
  • AES-256 encryption for data at rest
  • Tenant isolation ensuring your data is logically separated from other customers
  • Regular security audits and vulnerability assessments
  • Access controls and audit logging for all system operations

Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we remove personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., audit trails required by financial regulations).

Third-Party Services

We use the following third-party services:

  • Amazon Web Services (AWS): Cloud infrastructure hosting
  • SendGrid: Transactional email delivery
  • Stripe: Payment processing
  • LinkedIn API: Social media publishing (with your authorization)
  • Facebook/Meta API: Social media publishing and advertising (with your authorization)

Each third-party service has its own privacy policy governing data handling.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Restrict or object to certain processing activities

To exercise these rights, contact us at privacy@vireos.ai.

Cookies

Essential Cookies: Required for authentication, security, and core functionality. Cannot be disabled.

Analytics Cookies: Help us understand how users interact with the platform. You can opt out of analytics cookies through your browser settings.

We do not use advertising cookies or sell your data to third parties.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify registered users of material changes via email. The "Last Updated" date at the top indicates the most recent revision.

Contact Us

For privacy-related inquiries:

  • Email: privacy@vireos.ai
  • Address: Vireos, Inc., United States

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.

EU/EEA Residents (GDPR)

If you are in the EU/EEA, our legal basis for processing personal data includes consent, contract performance, and legitimate interests. You have the right to lodge a complaint with your local data protection authority.